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USA & KSA · Mobile & AI Diagnostics

My Phone AI

Empowering users to understand their devices.

My Philli Wireless — a telecom retailer operating across the United States and Saudi Arabia — needed a way to help customers quickly and accurately diagnose their phone's condition. Manual in-store assessments were slow, inconsistent, and costly. We built the solution from the ground up: a fully native cross-platform diagnostic app for iOS and Android.

Explore the platform

90+

Diagnostic checks per scan

6mo

From kickoff to App Store & Google Play

2yrs

In production, serving thousands of users

3+

Markets across USA & KSA (Riyadh & Madinah)

What the app delivers

Real product interfaces — dashboard, website, and the four mobile apps that run a city.

01

Full Device Diagnostics

90+ hardware and software checks covering battery, screen, camera, sensors, and connectivity — no external hardware required.

  • Compass, gyroscope, LiDAR, Face ID, NFC & more
  • Deep test, quick test, and stress test modes
  • Runs entirely on the user's phone

02

Instant Results

Diagnostic results delivered in seconds — no waiting, no appointments, no guesswork.

  • Clear device report from launch to result
  • Zero manual assessment steps
  • Storage, iOS version, and device info at a glance

03

Multi-Region Ready

Deployed across two continents, supporting customers in the US and across Saudi Arabia.

  • Philadelphia, Riyadh, and Madinah operations
  • Validated on low-end and high-end hardware alike
  • One consistent experience in every market

04

Cross-Platform

Available on both the iOS App Store and Google Play with a consistent experience on all devices.

  • Native iOS and Android, built simultaneously
  • Full feature parity across platforms
  • Handles the full range of Android fragmentation

From slow manual checks to instant AI diagnostics

My Philli Wireless had no standardized way to assess device health across its markets. Staff ran inconsistent manual checks, causing customer disputes, resale pricing errors, and lost time. We engineered the diagnostic engine from scratch — accurate, scalable, and usable without any technical expertise.

  • Modular testing architecture, extendable over time
  • 90+ checks with high accuracy on thousands of device models
  • No external hardware — everything runs on-device
  • iOS and Android parity within one 6-month window
  • First of several apps in an ongoing partnership

How we built it — six months, zero compromises

Discovery & Requirements

Weeks embedded with the My Philli team across their US and KSA operations, mapping workflows and what a successful diagnostic really means.

Diagnostic Engine Architecture

A modular testing engine capable of 90+ accurate checks across thousands of Android models, matching that depth on iOS.

Cross-Platform Development

Native iOS and Android built simultaneously with feature parity — critical for two very different device ecosystems.

Multi-Region QA & Testing

Rigorous testing across the device models used in both US and KSA markets, on low-end and high-end hardware alike.

Launch & Ongoing Partnership

Shipped to the App Store and Google Play on time and on budget — the start of a partnership that has produced multiple apps since.

Technology Stack

React Native, Swift, Kotlin, device sensor APIs, a hardware diagnostics SDK, REST API, cloud backend, and a full CI/CD pipeline.

My Phone AI